Privacy Policy

We may collect the following types of information:

• ›Personal Information: Name, phone number, email address, delivery address, and any other details you provide when placing an order or contacting us.
• ›Order Information: Product details, quantity, delivery preferences, and payment method (Cash on Delivery or other available options).
• ›Technical Information: IP address, browser type, device information, and basic website usage data (used only for improving our website experience).

We use your information effectively to:

• Process and deliver your orders efficiently
• Communicate regarding inquiries or support
• Improve our products and website experience
• Share exclusive updates and offers (opt-in only)
• Prevent fraud and unauthorized access

We do not sell or trade your personal information. Your data may only be shared with:

• ›Delivery Partners: Courier and transport services strictly for order fulfillment.
• ›Operational Partners: Payment or business partners strictly for necessary operations.
• ›Legal Authorities: If explicitly required by law.

We take reasonable and appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no online system is completely secure, we strive to use commercially acceptable means to safeguard your data.

Grazie.lk may use basic cookies to enhance user experience and understand website traffic. Cookies do not collect personally identifiable information. You may disable cookies in your browser settings if you prefer.

You have the right to:

• Request access to the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data (subject to legal/business requirements)

To exercise these rights, please contact us using the details below.

Our website or social media platforms may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.